Address
304 North Cardinal
St. Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Terms & Conditions
These Terms & Conditions govern the use of this website and all orders placed with MLE INVESTMENTS & PROPERTY MANAGEMENT LTD. By accessing this website or placing an order, you agree to be bound by these terms.
1. Company Information
This website is operated by:
MLE INVESTMENTS & PROPERTY MANAGEMENT LTD
35 Mill Way
Totton
SO40 7JF
United Kingdom
Phone: +44 7425 369730
Email: mlehomestay@outlook.com
We are a UK-based business supplying hotel slippers and related hospitality products.
2. Pricing & Payments
All prices are shown in GBP (£) and are subject to change without notice. The price charged will be the price displayed at the time your order is placed.
Payments must be made in full at checkout using the payment methods available on the website. Orders will not be processed until payment has been successfully received and confirmed.
We reserve the right to cancel any order if payment is not authorised, appears suspicious, or cannot be verified.
3. Order Acceptance
An order placed on this website is an offer to purchase products from us. We reserve the right to accept or decline any order for any reason, including but not limited to:
- product unavailability
- pricing or listing errors
- incomplete or incorrect customer information
- suspected fraud or misuse
- payment failure or verification issues
Order confirmation emails are sent as acknowledgment of receipt only and do not guarantee final acceptance. A contract is formed only when we confirm dispatch or otherwise confirm acceptance of the order.
4. Shipping & Delivery
We currently deliver to UK addresses only, unless otherwise stated on the website.
Orders are normally processed within 1–2 business days after payment confirmation. Delivery times are estimates and may vary depending on courier performance, public holidays, weather conditions, or seasonal demand.
If a parcel is delayed, missing, or returned due to an incorrect or incomplete address, we will contact the customer where possible. Additional delivery charges may apply if re-dispatch is required.
Risk in the goods passes to the customer once the order has been delivered to the address provided at checkout.
5. Returns & Refunds
Returns and refunds are handled in accordance with our Refund Policy.
In general, unused and unopened items may be returned within 14 days of delivery, provided they are in original condition and meet the return requirements stated in our Refund Policy.
Refunds are not normally available for used items, opened items, custom or special bulk orders, or items marked as non-returnable unless they are faulty or sent in error.
Damaged or incorrect items must be reported promptly so we can investigate and resolve the issue in line with our Refund Policy.
6. Limitation of Liability
To the fullest extent permitted by law, MLE INVESTMENTS & PROPERTY MANAGEMENT LTD shall not be liable for:
- indirect or consequential losses
- loss of profits
- loss of business
- loss of opportunity
- delays caused by third-party couriers or service providers
- errors caused by incorrect information supplied by the customer
Our total liability in connection with any order shall be limited to the amount paid for the relevant product, except where liability cannot legally be limited or excluded.
Nothing in these Terms & Conditions excludes or limits liability for fraud, death, personal injury caused by negligence, or any other liability that cannot lawfully be excluded under applicable law.
7. Dispute Resolution & Governing Law
If you have a complaint or dispute, please contact us first so we can try to resolve the matter directly and fairly.
If a dispute cannot be resolved informally, it will be handled in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, unless applicable consumer law provides otherwise.
8. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
MLE INVESTMENTS & PROPERTY MANAGEMENT LTD
35 Mill Way
Totton
SO40 7JF
United Kingdom
Phone: +44 7425 369730
Email: mlehomestay@outlook.com